Product & Technical Questions
What material are your car mats made from?
Prime Auto Parts manufactures:
Our mats are manufactured using premium-grade TPE (Thermoplastic Elastomer). This material is environmentally friendly, 100% recyclable, odorless, and engineered for maximum durability and flexibility.
Are the mats custom-fit for my vehicle?
Yes. All our mats are designed using precision 3D scanning technology to ensure a perfect fit for each specific car model. This guarantees full coverage and reliable protection against dirt, liquids, and daily wear.
Are the mats waterproof and all-weather resistant?
Absolutely. Our TPE mats are fully waterproof, highly resistant to mud, dust, snow, and heat. They are built for all-weather protection and remain stable even under extreme conditions.
Do the mats have anti-slip features?
Yes. Each mat is equipped with a reinforced non-slip surface and a backing that locks securely onto your car’s original buckles or floor hooks, preventing unwanted movement while driving.
How long do the mats last?
Thanks to the durability of TPE and our reinforced 5D design, our mats offer long-lasting protection and resist deformation even after years of use.
Ordering, Delivery, & Payment
How can I place an order?
You can order our products easily through:
Our official website
WhatsApp or Email
Authorized resellers and distribution partners
Once your order is submitted, our team will confirm product availability and prepare your shipment.
How do I know if the product is available?
After placing your request, our team will verify stock in real time. If an item is temporarily unavailable, we will inform you immediately and offer alternatives or an estimated restocking date.
How long does delivery take?
Local deliveries (within the region): 2–5 Days
National deliveries (across Algeria): 7–15 business days
We work with reliable logistics partners to ensure fast, safe, and transparent delivery.
Which payment methods do you accept?
We offer secure and flexible payment options, including:
Bank transfer
Payment at our store or partner branches
Each transaction is handled securely to ensure customer confidence and protection.
What should I do if I receive a damaged or incorrect product?
If you encounter any issue with your delivery, contact us immediately. We provide quick assistance and offer replacements or solutions according to our customer service policy.
